Introduction
iTrustCapital® is a secure investment platform offering IRA and cryptocurrency trading. Protecting your login credentials and account access is critical. This guide provides step-by-step instructions for login, security, recovery, troubleshooting, and account management.
1. How to sign in
Visit the official iTrustCapital login page: itrustcapital.com or directly go to app.itrustcapital.com/login. Enter your registered email and password. If two-factor authentication (2FA) is enabled, input the verification code from your authenticator app.
Always verify the URL and SSL certificate to avoid phishing attempts. Bookmark the official login page for safety.
2. First-time login & account setup
New users must verify their email and complete identity verification (KYC) to enable IRA and crypto trading. Follow the on-screen instructions to submit documents securely. This ensures full access to deposits, withdrawals, and investment features.
3. Two-factor authentication (2FA)
Enable 2FA using an authenticator app for enhanced security. Avoid SMS-based 2FA if possible. Store backup codes securely in case your authentication device is lost.
4. Password and recovery
Create a strong, unique password. If forgotten, use the Forgot password link to reset via your registered email. Change your password immediately if you suspect unauthorized access.
5. Common login issues & troubleshooting
- Ensure email and password are entered correctly.
- Clear browser cache or try a different browser.
- Verify 2FA device is functioning correctly.
- Check platform status: itrustcapital.com/status.
- Contact official support if problems persist: iTrustCapital Support.
6. Session and device management
Review active sessions in account settings. Revoke unknown devices. Avoid using public computers and always sign out after shared use.
7. Security best practices
- Enable 2FA and use strong passwords.
- Monitor account activity regularly.
- Only connect to trusted websites and apps.
- Keep devices and applications updated.
- Never share login credentials or verification codes.
8. Deposits and withdrawals
Login is required for deposits and withdrawals. Review applicable fees and limits on the official page: itrustcapital.com/fees.
9. API access and integrations
Developers can integrate via iTrustCapital APIs for automated investment tracking. Keep API keys secure, use minimal permissions, and rotate keys regularly. See documentation: itrustcapital.com/api.
10. Compromised account procedures
If your account is compromised, immediately change your password, revoke active sessions, and contact iTrustCapital Support for assistance.